Description: This is a template you would use when you are handing off a Web Design client
Client Name:
Project Name:
Date of Handoff:
Project Manager / Lead Designer:
Contact Information:
1. Project Overview
- Project Summary:
Briefly describe the project and its key goals. - Scope of Work Delivered:
A summary of the deliverables for each service:- Web Design
- Community Management
- Graphic Design
2. Website Handoff
Website URL: [Insert URL]
Hosting Details:
- Hosting Provider: [Insert Hosting Provider Name]
- Login Credentials:
- Username: [Insert Username]
- Password: [Insert Password]
- Admin URL: [Insert Admin URL]
Content Management System (CMS) Access:
- CMS Platform: [WordPress, Shopify]
- Admin Credentials:
- Username: [Insert Username]
- Password: [Insert Password]
- Admin URL: [Insert Admin URL]
Domain Management:
- Domain Registrar: [Insert Registrar Name]
- Domain Login Credentials:
- Username: [Insert Username]
- Password: [Insert Password]
Final Website Files & Backup:
Provide the client with the website’s final backup (files and database). Include a link to download or instructions for downloading.
SEO Information:
- SEO Plugins/Settings: [List the SEO plugins or tools used]
- Google Analytics & Search Console Setup: [Provide login credentials and links to analytics tools]
Website Training:
Provide a link to any training materials (e-commerce site) or offer a scheduled call to walk the client through managing the website (optional).
| Training Material | Description | Link to training material |
| Updating website description | Brief description of what it is | |
3. Post-Launch Support & Maintenance
Support Period:
- E- commerce websites 3 month maintenance is offered
- All other website types maintenance is offered for 30 days
Contact Information for Support:
- Email: projects@icecreamdigital.co.za
- Phone: +263 8677 160 376/7
- +27 41 012 5043
- Business Hours: 0900 – 1700
- Saturday 0900 – 1300
Ongoing Maintenance Options:
Provide information on optional ongoing maintenance, website updates, or retainer services (e.g., content updates, security patches, regular reports).
Client Options:
Content updates
Security patches
Other
——————
4. Final Checklist & Sign-Off
Final Client Review:
- Confirm that the client has received and reviewed all deliverables.
- Verify that the client is satisfied with the completed work and all outstanding items have been addressed.
| Deliverable | Sign off date | Person responsible | Completed? Y/N |
| Website URL | |||
| Hosting Provider Name, Username and password, Admin URL | |||
| CMS Platform name, Admin url, username and password | |||
| Domain Registrar, Username and Password | |||
| Website backup files | |||
| SEO Plugins and settings | |||
| Google Analytics & Search Console Setup |
Responsible Person Acknowledgment:
By signing below, the responsible person acknowledges that all deliverables have been provided, and the project has been successfully completed.
| Date | Email sent to | Email sent by | Responsible person sign-off |
